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The dangers of using WhatsApp for business - "being banned"

The dangers of using WhatsApp for business. 
"Your phone number is  banned from using WhatsApp."
Your number could be banned from using WhatsApp at any time.

Note: "WhatsApp reserves the right to modify, suspend or terminate service for any reason without prior notice, at our sole discretion." 

Also stated in their terms and conditions:
"If you believe your account's termination or suspension was in error, please contact us at [email protected]."

Whether using the regular WhatsApp app or the WhatsApp business application, you could be banned at any time without notice. You have no claim and no rights. Whether you plan to follow the terms and conditions or not, you can easily be banned without a warning or explanation.

Fact: WhatsApp Inc. does not care about your business.
So how can you become banned from WhatsApp without any notice or explanation? It just takes some complaints, perhaps organized by your competition, and the business number that you may have used for the past 15 years could be banned from using WhatsApp. If you not too reliant on WhatsApp for your business, it shouldn't bother you too much, but if you have integrated WhatsApp with your customer relations, relying on WhatsApp for orders, queries, receiving feedback and photos etc. - and let’s face it, WhatsApp is the most convenient app for those purposes - then your business could be heading for a serious knock!

The other danger is that WhatsApp, Instagram and Facebook are merging in different ways, so as if WhatsApp wasn't enough of a monopoly on the instant messenging market, they will be monopolizing even more platforms you may rely on for business. 

Have you had your Facebook page frozen by mistake? Maybe you couldn't work on your page for about two weeks until support eventually unfroze your page or account acknowledging that it was their fault. This is quite common, but at least it usually gets fixed. As this company is dominating the world markets they are also becoming more afraid of being sued, and actually resulting in that they care even less about your small business, their first reaction now is to save themselves if they suspect that there just may be risk. So, they will ban you and not even explain why, and you will never know how to adjust your business practices accordingly for using WhatsApp in the future.

Here is an example of a real response from 'WhatsApp Support' after banning a small business's number from WhatsApp:

##- WhatsApp Support -##
Hi,
We have reason to believe your account activity has violated our Terms of Service and decided to keep your account banned. We received a large number of complaints about your account and in order to protect our users' privacy, we won't disclose the nature of the complaints.
Responses to this email thread won't be read.
--
WhatsApp Support Team
Take a look at our Help Center!

Question about WhatsApp Business for Android

It says my phone number is banned from using Whatsapp, this is a very urgent problem since it is my source of income Please help urgently. I read the terms and cannot see that I am in violation with them in any way.

Please help urgently.
request #______________

I know this business personally and I know them to be very ethical about their business practices, but like most business there are 'haters' among their competition.
There is no way to find out why this business was banned, so if you have any competition that wants to take you down, beware!

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